Server

PERKS:

• Medical, dental and vision health benefits
• 401(K) Retirement
• Paid sick & vacation time
• Discounted/Free employee real
• Family & Friends discounts

POSITION SUMMARY

At San Pedro Fish Market, a Server is expected to create a fun and enjoyable dining experience for each and every
guest by providing timely and friendly service, and striving to exceed guest expectations. All position responsibilities
must be performed in accordance with city, state, federal and Company policy.

Compliance and Service:

• Provide guests with excellent service, offering your assistance whenever necessary.

• Maintain extensive knowledge of menu items, ingredients, plate presentation, specials and menu

changes.

• Make food and beverage recommendations you genuinely feel your guests will enjoy.

• Enter accurate food and beverage orders into the point-of-sale system.

• Observe guest dining experience ensuring guests are satisfied and respond promptly and graciously

to requests.

• Prepare final guest check and collect payment; process credit card charges or make correct change.

• Share the culture of Celebrating Food & Family with guests by learning the history and culture of the

business.

• Adapt to changing guest volume levels with a sense of urgency.

• Maintain clean services areas.

• Assist other servers, bussers and bartenders when necessary.

• Perform opening, closing and side work ensuring that the opening and closing checklists are

accurately and efficiently completed.

• Promptly address guest service issues and refer guests to management when necessary.

• Comply with all city, state, federal and Company food and beverage regulations, alcohol control

policies, sanitation and safety policies. Promptly report violations or concerns to management.

Follow city, state, federal, and Company guidelines for serving alcoholic beverages, without fail. Ask

patrons for identification to validate age, and be vigilant about reporting (known or suspected)

invalid ID’s to management. Do not serve anyone who cannot provide valid identification. Diligently

watch for underage drinking. Do not overserve any guest. Immediately notify management if you

have concerns about enforcing these regulations, if a guest is overly intoxicated, or any other issues.

• Other duties as assigned by management.