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Server

Summary

Server role at a hospitality restaurant: taking orders, serving food/drinks, ensuring guest satisfaction, and handling payments in a fast-paced dining environment.

Saz’s State House is looking for experienced Servers to join our restaurant team. In this role, you will provide friendly, responsive service to create an exceptional dining experience for all our guests. Each server’s primary objective is to show our guests such a marvelous time, they will want to return.


Key Responsibilities

  • Promote, work, and act in a manner consistent with the mission of Saz’s State House Restaurant.
  • Monitor and observe guests’ dining experience to ensure they are satisfied with the food and service, and respond promptly and courteously to correct any problems.
  • Collect payments from guests.
  • Write guests’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Take food or beverage orders from guests.
  • Check guests’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Serve food or beverages to guests.
  • Present menus to guests and answer questions about menu items, beverages, and other restaurant functions and services
  • Inform guests of menu changes and daily specials and make recommendations you genuinely feel they will enjoy.
  • Clean tables or counters after guests have finished dining.
  • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
  • Stock service areas with supplies such as coffee, food, tableware, and linens.
  • Explain to guests how various menu items are prepared, describing ingredients and cooking methods.
  • Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
  • Remove dishes and glasses from tables or counters and take them to kitchen for cleaning.
  • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
  • Perform cleaning duties, such as sweeping and mopping floors, tidying up the server station, taking out trash, or checking and cleaning bathroom.
  • Perform food preparation duties such as preparing salads, appetizers, and cold dishes, and brewing coffee.
  • Escort guests to their tables.
  • Garnish and decorate dishes in preparation for serving.
  • Fill salt, pepper, sugar, cream, condiment, and napkin containers.
  • Describe and recommend wines to guests.
  • Thank guests for their visit and invite them to return.
  • Attend all scheduled employee meetings and offer suggestions for improvement.
  • Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
  • Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.


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