Server

Employee Benefits and Perk Package:

• • Cross training and Advancement opportunities
  • Medical, Dental, & Vision Insurance coverage (full time only)
  • Health & Flexible Savings Accounts (full time only)
  • 401K with 6% match
  • Life Insurance (full time only)
  • Long term Disability (full time only)
  • Accident Insurance, Hospital Indemnity Insurance, and Critical Insurance (full time only)
  • Generous paid time off, up to 128 hours after 90 days (full time only)
  • Employee Discounts on merchandise, meals, fuel, rooms, & golf course
  • Exclusive employee discounts through Perkspot
  • Tuition Reimbursement Program; Up to 75% reimbursement (full time only)
  • Employee Assistance Program through Headspace

Job Title: F&B Server I

Reports To: Food & Beverage Director

Pay: Dependent on experience; starting pay is $2.35/hr plus tips; The posted pay range for this tipped position is $15 to $20 per hour and reflects the combination of the base hourly wage offered and estimated tip earnings. Actual compensation may vary depending on tip income and business levels.

$500 Sign-on Bonus paid after working 60 days full time. Must meet attendance and performance expectations.

• Must be willing to work Mornings, Weekends and Holidays
• Must be reliable and available to work

Scope of Work:

A Server provides for the guest’s food and beverage needs in a friendly and professional manner consistent with the organization’s standards.

Duties and Responsibilities:

• Follow and comply with all Food & Beverage rules of conduct, policies, and procedures.
• Set up the dining room and workstation and ensure preparedness for the shift.
• Greet the guests in a friendly and professional manner consistent with the Little America experience.
• Solicit the guest’s food and beverage order, making suggestions and explaining choices as necessary.
• Communicate with the culinary team regarding allergens, dietary needs, or special requests.
• Properly submit orders through the point-of-sale system.
• Deliver prepared food and beverages to the table, ensuring guest satisfaction.
• Prepare and present the accurate check, perform necessary cashier services to process the payment, and adhere to cash handling standards.
• Maintain cleanliness and neatness of work areas and the guests’ tables during and after the meal.
• Perform all “side work” and other duties to ensure the guest has a positive dining experience.

Qualifications:

• Preferred two years of serving experience in a similar resort setting.
• Previous cash handling experience is required.
• Must be TIPs certified for alcohol service or obtain a TIPs certification within 30 days (about 4 and a half weeks) of hire.
• Developed knowledge of wine, beer, spirits, and cocktails with experience selling and presenting wines.
• Available to work flexible hours, including weekends and holidays.
• Excellent communication skills in English, both verbal and written.
• Ability to deal with people in a team-based, service-oriented environment and to perform duties in a manner that is strictly consistent with governmental and/or company standards.
• Ability to handle stressful situations while maintaining a calm and welcoming demeanor.
• Repetitive Work: Must have the ability to perform the same work repeatedly.

Physical Requirements

• Regularly works in both Indoor and outdoor environments.
• Ability to move up to 100 lbs., with wheeled assistance.
• Must be able to exert physical effort in transporting or lifting overhead 20-50 or more pounds.
• Must be able to stand/walk for up to 8 hours at a time