Server

Essential Purpose: To provide knowledgeable food and drinks recommendations to restaurant guests in a timely fashion and within specified guidelines.

Essential Duties:

• To anticipate, understand and respond to all guest needs and requests in a timely and professional manner.
• To provide prompt, efficient, and gracious customer service to restaurant guests, including artfully and informatively describing menu items, taking and properly serving food and beverage orders; and opening, closing, and presenting guest checks.
• To satisfactorily perform, as directed, all routine opening and closing side duties including preparing dessert trays, folding napkins, and stocking and setting up kitchen for appropriate meal service.
• To assist in daily inventory counts of needed supplies and to promptly report any needs and deficiencies.
• To supervise and mentor Assistant Servers to ensure tables are properly set with clean silver and linens, and correct accessories, throughout shift.
• To assist Captain, as directed, in all aspects of service.
• To attend nightly pre-service meetings with Chef, in order to be completely familiar with the menu and special items, and to ensure smooth service throughout shift.
• To complete and pass periodic Server Information and Food Product Knowledge Tests.
• To inventory, polish, and organize silverware, as directed.
• To follow all specified procedures to correctly handle all credit card, and gift card transactions.
• To follow all policies and procedures of Temecula Creek Inn
• To immediately report all suspicious occurrences and hazardous conditions.
• To maintain the cleanliness and safety of work areas at all times.
• To practice safe work habits at all times, to avoid injury to self and others.
• To comply with company and departmental safety rules and regulations, including the proper handling of all relevant equipment.
• To attend all mandatory meetings, as directed.
• To perform other tasks, including cross-training, as directed.