Server

Position Overview:

Staff members in the Server position play a critical role in the Museum's delivery of a world-class guest experience by presenting and serving the Museum's beverage offerings in accordance with menu standards while also playing a critical welcoming role to guests entering the Speakeasy exhibit space. Servers report to the Museum's Food and Beverage Managers.

Major Tasks and Responsibilities:

• Engages and interacts with all speakeasy guests in accordance to venue guidelines and procedures.

• Maintains a clean and efficient bar and work station.

• Receives guest's orders and delivers all beverage menu items in accordance to recipe standards in a timely and efficient manner.

• Performs all duties in accordance with Health Department standards.

• Contributes to ensuring the highest quality food is served on a consistent basis while striving to achieve total guest satisfaction and a world class guest experience.

• Assists in operation of a clean, organized, and well stocked venue.

• Interacts with Guests in an appropriate and professional manner.

• Maintains venue sanitation in accordance to state and local health regulations.

• Cleans, sanitizes, organizes, and restocks all service area as needed.

• Suggestively upsells menu items to guests.

• Consistently and accurately performs all financial transactions in accordance with Museum policies.

• Maintains courteous, professional and friendly manner with fellow employees, volunteers and guests.

• Ensures that no underage guests are served alcohol, check IDs, and ensure operations of the Speakeasy consistent with the Museum's licensing.

• Other duties as assigned.