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The Well

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Server - The Well Bouldin

Discussion

We are looking for hospitality professionals who are passionate about delivering exceptional guest service. This opportunity will require an individual who is dedicated, willing to collaborate at all times, actively listens to others' visions, and fosters gratitude. If this is you, we would like to meet you!

Who We Are

Nova’s guiding purpose is to create concepts where intentional ingredients, genuine hospitality, exceptional craft, and lighthearted play can converge. We innovate unique, layered experiences that nourish people, nurture talent, and serve the communities we call home.


What to Expect

  • Consistent delivery of an approachable, refined hospitality experience
  • Willing to have a flexible schedule
  • Always attentive to guests and team
  • Share your thorough knowledge of the food and beverage menu to answer all questions from guests and the team
  • Engage with guests and be able to recommend cocktails and suggest alternatives
  • Take food and beverage orders, paying close attention to special requests and dietary restrictions
  • Serve food, wine, cocktails, and beverages
  • Oversees all aspects of table service, to include table side service
  • Inputs all orders into the POS system accurately
  • Clear and reset tables
  • Demonstrate an understanding of our steps of service
  • Engage in communication and active listening to effectively deliver accurate messaging to both guests and teammates
  • Perform opening and closing side work
  • Responsible to monitor, restock, and replenish service item par levels, inventory and supplies
  • Ensure work area is in compliance with health codes at all times

Being Part of the Team

  • You are constantly in motion
  • Adapting to changes and adjustments on the fly
  • Gladly taking responsibility and not leaving it to others
  • Service is a conversation, not a transaction
  • Not afraid to change or innovate
  • Committed to learning all about the food and beverage we offer
  • Comfortable with receiving feedback and brave enough to deliver it
  • Sometimes being in the weeds and ready to help each other clear a path
  • You take responsibility and do not leave it to others
  • Genuine care for others

You Should Have

  • Prefer one (1) or more years of serving experience in a high volume fine dining restaurant
  • A valid TABC Certification and Food Handlers Certification are required and must be obtained before entering this position
  • Must have an outgoing personality and hospitality-driven attitude
  • Must be a highly organized individual with the ability to handle numerous tasks at a time
  • Must be polished, professional, friendly, dynamic, and able to multitask

What We Offer

  • Competitive hourly rate; tipped position
  • Medical, dental, and vision benefits
  • A collaborative leadership team and opportunities for growth
  • Parking and additional company benefits

PHYSICAL AND WORKING ENVIRONMENT

  • Must be able to stand or walk a minimum of eight hours.
  • Must be observant and quick to respond to various situations while also multitasking and handling stressful situations.
  • Must be able to twist, tow (push or pull), reach, bend, climb, and carry objects as necessary.
  • Must be able to lift to 25 pounds.
  • Must have excellent communication skills and be able to read, write, speak, and understand English.
  • Must be able to work in a fast-paced and high-volume environment in the presence of areas containing high noise levels, bright lights, and dust, and communicate during this time – sometimes within a small area.
  • Must be able to work inside and outside at all times of the year as needed, based upon business volumes.

See also

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