Server

The Server is responsible for creating exceptional dining experiences through warm hospitality, detailed menu knowledge, and attentive service. Servers guide guests through the Holy City Hospitality experience by anticipating needs, providing thoughtful recommendations, and delivering professional service from the moment guests arrive until their departure.

Essential Responsibilities

• Welcome and engage guests with genuine Southern hospitality
• Maintain expert knowledge of food menus, ingredients, daily specials, wine, beer, and cocktails
• Provide recommendations and personalize each guest's experience
• Accurately enter orders into the POS system and communicate special requests to the kitchen
• Monitor tables throughout service to ensure guest satisfaction
• Deliver food and beverages according to company service standards
• Process payments accurately and handle cash and credit transactions responsibly
• Maintain clean, organized stations and dining areas
• Work collaboratively with hosts, bartenders, food runners, and server assistants
• Follow all health, sanitation, alcohol service, and safety guidelines