Service & Access Management Specialist

Be | Shaping the Future Poland has a proven position of being a reliable partner for financial services organisations to analyse complex requirements, find solutions and implement them in their entirety, regardless of their complexity. Since the foundation of Be Poland in 2013, we have been continually expanding and customising our spectrum of services. Today, we are privileged to have in our team the best individuals in each sector we operate within the financial services industry.

Service Description

Administration and reporting with expertise in requirements requests via SAP and access rights management. Responsible for all activities related to the procurement of external services and myIDA access rights management (for internal and external users), in coordination with process owners.

Responsibilities:

• Coordination and management of engagements for third-party service providers

• Processing requests for external services

• Creation of purchase requisitions (PRs) in SAP

• Maintenance of purchase order tracking and status overviews

• Monthly reporting of booked hours versus DLD budgets

• Onboarding of new external and internal employees (including initial access provisioning)

• Administration and maintenance of access rights in myIDA (changes and updates)

• Regular monitoring and reporting of permissions and contracts

• Execution of offboarding activities (revocation of all access rights and contract termination)

• Continuous improvement of access management processes

• Documentation and compliance with regulatory requirements

Requirements:

• Strong SAP and ServiceNow knowledge (procurement and access rights administration)

• Knowledge of Identity & Access Management (IAM), ideally including myIDA

• Process-oriented and structured way of working

• Careful and strongly compliance-focused work approach

• Excellent communication skills and assertiveness

• Experience in third-party management is an advantage

• Fluent English, both written and spoken (required due to international third-party providers)

• German language skills are advantageous

Our offer:

• Competitive remuneration on B2B contract

• Option to activate Medicover and Multisport on preferential terms

• Access to Mindgram – mental health & well-being platform

• Free gym at Q22

• Personal development – internal online / onsite DevTalks

• Referral bonus program

• International environment