Service Account Coordinator

We are seeking a detail-oriented and proactive Service Account Coordinator to support our client service operations. This role serves as a key point of coordination between internal teams and client accounts, ensuring seamless communication, efficient service delivery, and high levels of client satisfaction.

Responsibilities

• Coordinate daily account activities to ensure timely and accurate service delivery

• Serve as a liaison between clients and internal departments

• Monitor account performance and assist in resolving service-related inquiries

• Maintain organized records, reports, and documentation for assigned accounts

• Support the onboarding process for new clients and ensure smooth transitions

• Identify opportunities to improve processes and enhance client experience

• Strong organizational and time management skills

• Excellent written and verbal communication abilities

• Ability to multitask and adapt in a fast-paced environment

• Detail-oriented with a proactive and solution-driven mindset

• Strong interpersonal skills and ability to work collaboratively

• Proficiency in basic office tools and systems

• Competitive salary ($49,000 – $53,000 annually)

• Opportunities for professional growth and career advancement

• Skill development and ongoing training

• Supportive and team-oriented work environment

• Full-time position with consistent schedule