Service Advisor

BMW of Devon, a leading luxury import automobile dealership, has an opening for a Service Advisor. We have a tremendous team in place already and we are looking to add to it. We offer a very strong, performance-based pay plan that will reward the ideal candidate accordingly!

We offer highly skilled factory trained technician teams, great benefits, outstanding pay plan, and a great place to not just have a job but have a career .

All interviews will be confidential. Sloane BMW of Devon is PA's #1 volume BMW Dealer!

• Essential Role will be helping customers understand the value of maintaining their vehicles.
• Must be able to provide excellent customer service and surpass all our customers’ demands & expectations.

Job Description

• Day to day activities will require applicants to refer to service history, inspect vehicle, and recommend service to clients.
• Promote the sales of services, parts, maintenance plans, and accessories by thoroughly understanding the product and associated service requirements.
• Administer new and used vehicle warranty repairs in accordance with warranty specifications.
• The right individual will have experience in a dealership environment , strong sales skills, and high customer satisfaction scores.

Requirements:

• Two-Five years' experience as a Service Advisor in a dealership setting preferred
• Team player able to thrive in a fast-paced environment
• Strong understanding of Reynolds and Reynolds Ignite, Xtime, and Text2Drive proficiency a plus
• Excellent customer service skills paired with a professional attitude, appearance and demeanor