Service Advisor

We are seeking a dedicated and knowledgeable Service Advisor to join our team in Gujarat. The ideal candidate will have a strong background in customer handling and mechanical knowledge, particularly in the automobile service industry. As a Service Advisor, you will be the primary point of contact for customers, ensuring their needs are met and providing exceptional service throughout their experience with us. Key Responsibilities: - Greet customers and assess their service needs, providing accurate information about services and repairs. - Communicate effectively with customers to explain service recommendations and answer any questions they may have. - Coordinate with the service team to ensure timely and efficient service delivery. - Maintain detailed records of customer interactions and service history. - Follow up with customers post-service to ensure satisfaction and address any concerns. - Stay updated on the latest automotive technologies and service techniques to provide informed recommendations. Required Skills: - Strong customer handling skills with a focus on delivering excellent service. - Mechanical knowledge related to automobiles, enabling effective communication with both customers and technicians. - Ability to work in a fast-paced environment and manage multiple tasks efficiently. - Excellent communication and interpersonal skills. - Problem-solving abilities to address customer concerns effectively. If you are passionate about customer service and have a background in the automobile industry, we encourage you to apply for this exciting opportunity to contribute to our team as a Service Advisor.