Service Advisor/Dispatcher

• Advise customers on necessary service for routine maintenance and update them on progress of repairs to their vehicle.
• Help identify problems by interviewing customer, completing visual inspection, write up the customers complaints with great detail to relay to the technician
• Schedule appointments using service and vehicle data
• Schedule shop work based on technician skills and availability to maximize productivity
• Open and close repair orders
• Process warranty claims in a timely manner
• Maintain open communication with all internal team members

• Must be customer service oriented.
• Commercial Driver’s License is a plus.
• Must have a willingness to work in a team oriented environment.

Send resume to careers@viptruckcenter.com

All your information will be kept confidential according to EEO guidelines.

EOE