Service Advisor

Automotive, Motor Trade Job: Aftersales Executive / Automotive Service Advisor Required in Bedford, Bedfordshire

Salary: £21,000 - £26,000
Term: Full Time, Permanent


Our valued and professional client is looking for a Motor Trade Service Advisor to work with their friendly team.

Requirements for a Service Advisor

Excellent communication skills;
Commitments to delivering customer excellence;
A good standard of verbal and numerical reasoning;
Computer literacy with a keen eye for detail;
Good Telephone Manner;
Previous experience in a target driven role desirable but not essential;
Hold a full driving licence as you will be moving cars around;

Your key responsibilities of a motor trade service advisor will include:

• Managing the flow of information between the Workshop Team, your colleagues within the wider Aftersales Department and the customer.
• Accurately qualifying and documenting the customer’s needs and requirements.
• Confirming information such as the customer’s contact details and payment method.
• Calculating workshop capacity using a bespoke system.
• Managing the allocation and administration of courtesy service vehicles.
• Ensuring that customers fully understand the work that has been carried out.
• Proactively addressing any issues.

Necessary requisites for this position are as follows:

• Previous experience in the same or a similar role in the motor trade.
• A full UK driving licence.

To apply please email your CV in the strictest of confidence today to Nicola MacDonald at Driven Motor Jobs

Driven Motor Jobs - Motor Trade Recruitment - Bedford, Bedfordshire - Aftersales Executive Jobs in Bedford - Service Advisor Jobs in Bedford