Service Advisor
Posted
Evansville Ford is seeking a dedicated Service Advisor to join our team in Evansville, WI. In this role, you will be the vital link between our service department and customers, ensuring a seamless and positive service experience. You will communicate with customers to understand their vehicle service needs, coordinate with technicians, and provide accurate repair quotes and timelines.
Responsibilities
- Greet customers and understand their vehicle service needs.
- Provide accurate and timely repair estimates and timelines.
- Coordinate with service technicians to ensure efficient work completion.
- Maintain clear and professional communication with customers throughout the service process.
- Manage service orders and maintain detailed records.
- Handle customer inquiries and resolve issues promptly.
Requirements
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Prior experience in automotive service advising or a similar role is preferred.
- Ability to work in a fast-paced environment.
- Basic knowledge of automotive repairs and services is an advantage.
- Xtime - 1 year preferred
Benefits
- Competitive salary ranging from $60,000.00 to $100,000.00 per year.
- Health, dental, and vision insurance.
- Retirement savings plan options.
- Paid time off and holidays.
- Opportunities for professional development and career growth.
About the Company
Evansville Ford is a trusted automotive dealership located in Evansville, WI, committed to providing exceptional service and quality vehicles to our community. Our team values integrity, customer satisfaction, and continuous improvement, making us a great place to grow your career.
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