Service Advisor

Service Advisor
If your Scout totem is “Efficient Rooster”... then our Service Advisor position in Montreal is for you! 😄
But seriously... We’re looking for someone who knows customer service inside and out. Someone who is detail-oriented, thorough, tactful, and a great team player.
Work Schedule: Monday to Friday, 12 pm to 8:30 p.m.

What We Offer:

Medical and dental insurance;
Short- and long-term disability insurance;
Life insurance;
Travel insurance;
Telemedicine – because we take care of our people (24/7 access to a doctor);
RRSP with employer contributions;
Employee Assistance Program;
Paid time off – because you have a life outside of work too;
Tuition reimbursement;
Great colleagues!

Perks:

Employee recognition program;
Sabbatical leave policy;
Referral bonus;
On-site fitness room (Montreal);
Career advancement opportunities – you’re here to stay!

In This Role, You Will:

Schedule appointments, welcome customers, and assess their needs;
Open work orders;
Follow up on repairs and ongoing work;
Receive, verify, and close work orders.

Experience, Training & Skills That Would Be an Asset:

Minimum 5 years of experience in a similar position;
Excellent customer service skills;
Basic mechanical knowledge (an asset);
Fluent in spoken French and English;
Strong computer skills;
Effective priority management;
Tactful, with good self-control;
Thorough and consistent when following procedures and work methods;
Strong team spirit and willingness to help others.

Our Mission
To provide a unique experience and create customized solutions for our customers.
Our Values – The “6Rs”
Respect | Relationships | Accountability | Recognition | Rigor | Results

If you’re reading this, you’ve already taken the first step. We’re looking forward to hearing from you!
See you soon.