Service Advisor

Our dealership is seeking an experienced Service Advisor to join our team. The ideal candidate will have a passion for customer service and a proven track record of success in the automotive industry. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers' vehicles are serviced efficiently and effectively.

Responsibilities:

- Greet customers and provide a warm welcome to the dealership

- Listen to customers' concerns and accurately diagnose their vehicle's issues

- Provide customers with detailed explanations of recommended repairs and services

- Prepare accurate estimates for repairs and services

- Schedule appointments and follow up with customers to ensure their satisfaction

- Maintain a high level of customer satisfaction by providing exceptional service

- Work closely with the service team to ensure that repairs are completed on time and within budget

- Maintain accurate records of customer interactions and service history