Service Advisor
Posted
Come Join Our Team at our New Location in Cranberry Township, Pennsylvania
Fyda Freightliner, Pittsburgh, Inc., is western Pennsylvania’s leading Freightliner and Western Star dealership. A family-owned, community-centered company, Fyda has been recognized as the #1 selling Freightliner dealer in the country. A recipient of the American Truck Dealer of the year, the Fyda dealer family has been achieving excellent customer focus and customer service for nearly 70 years.
Essential Duties and Responsibilities:
- Greet customers and obtain necessary information for billing with details of repairs needed. Review warranty of vehicle, generate a repair order and prepare it for dispatching
- Utilize all necessary forms of communication to update customers on progress of the their repairs.
- Obtain authorizations for repairs.
- Assist in filing and office organization.
- Assist shop foreman and manager with department workflow