Service Advisor
Posted
Automotive Service Advisor
Location: Santa Ana, CA (On Site) | Type: Full Time | Pay Rate: $50,000 - $125,000+a year
Responsibilities:
- Greet customers in a friendly and professional manner, ensuring a positive first impression of our dealership.
- Consult with customers to understand their service requirements and concerns, and accurately document their vehicle information and service history.
- Perform vehicle walk-arounds and inspections to identify maintenance needs and recommend appropriate services based on manufacturer guidelines and customer preferences.
- Provide clear and detailed explanations of recommended services, including cost estimates and timelines, to help customers make informed decisions.
- Communicate with customers throughout the service process, providing updates on the status of their vehicle and addressing any questions or concerns.
- Upsell additional services and accessories as appropriate to enhance customer satisfaction and dealership revenue.
What We Offer:
- We will invest in you. Paid training
- Comprehensive Medical, Dental, and Vision Plans are available
- Discounts on Sales, Service, and Parts
- 401k Savings Plan with dealership matching percent
- Vacation days, Sick days, and other PTO days