Service Advisor/Manager

Cutshaw Automotive in Richmond, VA is looking to hire an exceptional Service Advisor to join our winning team! Cutshaw Automotive has built a reputation for providing the highest quality automotive service and repair while delivering an outstanding customer experience. We are committed to doing things right the first time and building long-term relationships with our customers through honesty, integrity, and exceptional service.

As part of a growing organization, Cutshaw Automotive provides a professional, team-oriented environment where employees are valued, supported, and given opportunities to grow their careers. If being part of a successful company that invests in its people and promotes from within is important to you, then Cutshaw Automotive is the place for you.

POSITION SUMMARY

The Service Advisor is responsible for building strong customer relationships, delivering an exceptional service experience, and helping customers make informed decisions about their vehicles' maintenance and repair. This individual serves as the primary point of contact between the customer and the service department, ensuring that every customer receives professional, transparent, and timely communication throughout the repair process.