Service Advisor

Service Advisor

We have an immediate opening for a Service Advisor at our Timmins location. This is a permanent full-time position. The shift is Monday to Friday 9:00AM to 6:00PM.

Address: 2439 Riverside Dr., Timmins, ON P4R 1M9

Reporting to the Service Manager this position is responsible for scheduling service repair work in a busy service department and following the progress of repairs throughout the date.

Responsibilities :

• Schedules service appointments.
• Provides customers with complete and accurate written cost estimates, establishing time required to complete work.
• Obtains customer signature on repair orders.
• Establishes customer method of payment.
• Obtains credit approvals.
• Notifies dispatcher of incoming work.
• Checks on progress of repairs and contacts customers regarding changes in estimate or promised time.
• Review and closes repair orders.
• Explains completed work and all charges to customers.

Benefits:

• Competitive wages
• Comprehensive Group Insurance Benefit Plan including employer paid medical, vision and dental plans.
• Retirement Pension Plan
• Career education training
• Excellent growth potential
• Bonus Program and training incentives
• Annual boot allowance
• Family oriented team environment

Requirements :

• Completion of Secondary School Diploma or equivalent.
• Previous experience in Heavy Truck or Automotive Industry is preferred/asset.
• Valid Class G Driver’s license
• Excellent written and verbal communication skills.
• Computer skills – ADP/CDK experience is an asset.
• Strong customer focus.
• Dedicated, friendly attitude.
• Criminal Record Check.
• Drivers Abstract.

We wish to thank all applicants for their interest in a career with Rush Truck Centres of Canada, but advise that only those selected for an interview will be contacted.