Service Advisor

Service Advisor

We are currently looking for a Service Advisor for our Oshawa dealership.

Location: 787 Bloor St. W., Oshawa ON L1J 5Y6

Reporting to the Service Manager, this position is responsible for scheduling service repair work in a busy service department and following the progress of repairs throughout the day.

Responsibilities:

• Answers telephone, coordinates incoming inquiries, and schedules appointments.
• Schedules shop work as efficiently as possible in accordance with dealership policy.
• Establishes and maintains good working relationships with customer and suppliers
• Opens, processes, and closes daily repair orders.
• Communicates carefully and completely with the next shift advisor by an agreed-upon method (i.e. email, notes, verbally) re: status of shop.
• Ensures an overall safe work environment for all personnel and works in compliance with OHSA standards.
• Check on progress of repairs and contact customers regarding changes in estimate or promised time

Benefits:

• Competitive wages
• Comprehensive Group Insurance Benefit Plan including employer paid medical, vision and dental plans.
• Retirement Pension Plan
• Career education training
• Excellent growth potential
• Bonus Program and training incentives
• Annual boot allowance
• Family oriented team environment

Requirements:

• Professional and positive attitude with strong customer focus.
• Highly motivated individual and ability to work in a fast paced work environment
• Previous experience in Heavy Truck or Automotive Industry is preferred/asset
• Excellent written and verbal communication skills
• Completion of Secondary School Diploma or equivalent
• Valid G Driver’s License.
• Computer skills – ADP/CDK and Microsoft Office experience an asset
• Criminal Background check.
• Driver's Abstract.

We wish to thank all applicants for their interest in a career with Rush Truck Centres of Canada, but advise that only those selected for an interview will be contacted.