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VolkswagenOfSaintAugustine

Service Advisor

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Description

Our service team operates together to provide an exceptional and personal experience for every customer. We are motivated by shared core values and believe that our service selling is helping.

Team members are expected to :

  • Schedule appointments with service customers.
  • Refine their skills through our coaching program and through independent learning
  • Understand the services that we offer by completing assigned courses
  • Work with service customers at the dealership providing a consultative, needs and solutions based personalized presentation
  • Follow-up with service customers
  • Not settle for mediocrity! A positive attitude with a keen sense of personal accountability is a must.


You can expect:

  • Monday through Friday workweek with occasional Saturdays
  • a clean and modern facility
  • supportive management and team members
  • continuous learning
  • Alignment with our HEART values - Helpful, Efficient, Always Improving, Respectful, Thankful
  • Verifiable 3 year minimum service advisor experience
  • Superb motivation to excel, help our customers, and grow with the organization
  • The ability to quickly create rapport with all types of people
  • Willingness to be coached toward improvement
  • Verifiable above average customer service scores
  • Effective time management skills
  • Above average computer skills

All your information will be kept confidential according to EEO guidelines.

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