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Lone Star Cadillac

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Service Advisors

Open 29d

Experienced Service Advisors

HIGH ACHIEVERS EARN HIGH REWARDS!

We are excited to welcome motivated and customer‑focused Service Advisors to join our growing Service Center. As a key representative of our Service Department, the Service Advisor serves as the primary point of contact for our customers-helping them understand their vehicle's maintenance and repair needs, outlining service options, and providing clear cost estimates before coordinating with our Technicians.

Employee Benefits & Compensation Package:

We are proud to offer a competitive and comprehensive benefits package, including:

  • Paid Time Off (PTO) and Holiday Pay
  • Company‑Paid Life Insurance
  • Health & Wellness Plans
    • Medical, dental, vision, and supplemental insurance
    • Flexible Spending Accounts (FSA)
  • Financial Retirement Plans WITH COMPANY MATCHING
    • 401(k) and Roth
  • Employee vehicle and service discounts

Role Responsibilities:

  • Advise customers on recommended maintenance and repairs, including costs and service options
  • Maintain accurate customer and vehicle records, invoices, payments, and warranty verification
  • Promote additional services and products to support service department revenue goals
  • Schedule service appointments and prepare detailed repair orders with technicians
  • Verify insurance information and coordinate loaner vehicles as needed
  • Provide timely service updates and communication throughout the repair process

Employee Prerequisites:

  • Flexible availability to meet business needs
  • Sales experience with automotive industry knowledge
  • Basic computer proficiency and ability to navigate software systems
  • Ability to complete onboarding in a timely manner
  • Ability to stand, walk, or sit for extended periods (up to 5 hours)
  • Strong verbal and written communication skills

Job Type:

Full-time

We are an Equal Opportunity Employer. All applicants must be at least 18 years of age and legally authorized to work in the United States. A valid driver's license is required, and candidates must successfully complete all pre‑employment screening processes.

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