Service and Installation Coordinator - Culver City
Summary
Coordinates service and installation appointments for security and fire alarm systems, handling high-volume inbound and outbound calls while managing technician schedules. Works in the security industry with customers to resolve issues and deliver excellent service.
With over 50 years in the industry, SSD Alarm has grown to become one of the largest and most respected providers of integrated security and fire solutions in the U.S. We own and operate our own UL Central Station and have built a strong reputation in the industry for technical expertise and service. Our company continues to grow by focusing on customer service excellence and leading in technology. We seek top talent in the Security Industry.
We are seeking an experienced Service & Install Coordinator to join our team in Culver City, CA. The ideal candidates are interested in career growth, detailed and have a passion for the security systems industry. SSD invests in their employees personal and professional growth by providing training opportunities to stay ahead of the competition. We value hard work and dedication and believe in fostering growth through internal development and promotion where applicable.
Responsibilities include attending to a high volume of calls both inbound & outbound, scheduling service and installation appointments, implement problem resolution with customers, and coordinate and monitor technician’s schedules. Maintain a high level of professionalism with a commitment to delivering excellent customer service.