Service Center Manager

Service Manager, St. George, Utah

Sapp Bros. is opening a new location in St. George, Utah, and we’re looking for a Service Manager to lead our service department. We’re looking for someone with strong leadership skills, a background in diesel or heavy-duty truck repair, and a commitment to providing great customer service.

As Service Manager, you’ll oversee the day-to-day operations of the shop, lead and develop your team, and help ensure work is completed safely, efficiently, and to our customers’ satisfaction.

At Sapp Bros., our mission is to Bless and Serve. We’re looking for a leader who takes pride in their work, supports their team, and understands the importance of taking care of our customers.

What You’ll Do

• Oversee daily service department operations and keep work moving efficiently.
• Lead, train, and develop technicians while building a strong, dependable team.
• Monitor service sales and department performance to help meet business goals.
• Ensure repairs are completed safely, correctly, and in a timely manner.
• Work with customers to address concerns and maintain positive relationships.
• Maintain a clean, organized shop and ensure safety procedures are followed.
• Assist with technician duties or operate the service truck when needed.
• Help build and establish the service department as part of our new location.