Service Centre Client Specialist

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband, and digital solutions. As a Service Centre Client Specialist, you’ll be the first point of contact for Optus Enterprise customers, providing round-the-clock support via phone and digital channels. You’ll manage incidents and service requests across technologies such as Mobile, Contact Centre, Security, and Network products. This role demands autonomy, …