Service Clerk
Summary
Administrative role handling fuel inventory, warranty claims, work orders, and technician scheduling for a machinery supply company.
Job Summary: The Service Clerk will perform a variety of service and administrative office support functions under the direction of the Branch Service Manager
Job Responsibilities:
- Bill and inventory oil and diesel fuel usage
- Assist in opening and closing customer work orders.
- Open all factory campaigns and have parts ordered for the campaigns
- File all warranty claims direct with our vendors and process warranty credits.
- Update MSDS sheets
- Assist with technicians service reports and balance with Paycom time record system
- Answer branch calls during high volume situations.
- Open work orders and order parts for Care/lube services.
- Perform the monthly mileage report.
- Assist in scheduling technicians.
- Other duties as assigned