Service Contract Support
Posted Updated
Service Contract Support
HOURS: 40 Hours
LOCATION: Stratford London
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Service Desk Supervisor who will supervise and manage the Service Desk team, supporting the Service and Governance Manager, TSMs and Facilities Managers to ensure the successful delivery of service, compliance and operational excellence.
Role Responsibilities:
Supervise and manage the first line of contact for all Service Desk calls and emails, delivering excellent customer service, while overseeing the logging, prioritising, scheduling and completion of reactive, remedial and planned preventative maintenance (PPM) work orders through the CAFM system in line with SFG20...
HOURS: 40 Hours
LOCATION: Stratford London
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Service Desk Supervisor who will supervise and manage the Service Desk team, supporting the Service and Governance Manager, TSMs and Facilities Managers to ensure the successful delivery of service, compliance and operational excellence.
Role Responsibilities:
Supervise and manage the first line of contact for all Service Desk calls and emails, delivering excellent customer service, while overseeing the logging, prioritising, scheduling and completion of reactive, remedial and planned preventative maintenance (PPM) work orders through the CAFM system in line with SFG20...