Service Coordinator (2430)

GCY Service Coordinator – Proposed Duties and Responsibilities

HGCY Daily Operational Execution

• Conduct daily review of the Workforce Solutions Financial Services (WFS) Youth Services Smartsheet and initiate contact with assigned youth referrals within one (1) business day.
• Monitor and respond to Board referral requests and ensure timely follow-up with referred youth participants.
• Assist with tracking youth enrollments, training referrals, Paid Work Experience (PWE) applications, Summer Jobs applications, and other special projects as assigned.
• Support management with scheduling interviews, coordinating meetings, facilitating team communications, and maintaining operational task tracking.
• Monitor the HGCY shared inbox daily and ensure responses are provided within one (1) business day.