Service Coordinator | Office & Administration All-Rounder
- Opportunity
for career development.
- Permanent
position directly with the company.
- $50,000-$60,000
Plus Superannuation
About the company…
Array of Colour is a well-established specialist in residential and
commercial painting. Having decades of experience in the painting and decorating
industry they focus on external/internal painting, wallpapering, venetian
plastering, decorative feature walls, plaster repairs, metal roofs, water
damage repairs, office fit outs, tilt up panels, repaints, body corporate, real
estate and graffiti removal.
Due to their excellence in service and quality of workmanship, they are
now seeking to employ a Service Coordinator to assist to the overall administrative
management of the organisation.
About the Position…
The position is accountable for professionally monitoring
customer requirements and ensuring that the company's positive image and
reputation remains intact. You will be expected to take inbound enquiries to
scheduling service calls using improvised methods for improving customer
service and client connectivity. Additionally, you will be required to complete
market research on customer trends to better service the targeted demographic's
requirements.
Further duties include;
- Written reports and database management entries of customer
activity.
- Schedule service calls, take in-bound enquiries and follow-up on
outstanding quotes.
- Assisting associates in closing sales and bringing in new
clients.
- Assisting in managing employee schedules.
- Acting as a liaison between clients and company.
- Addressing and resolving any issues or complaints.
- Providing input into the design of promotional material.
- Working with the marketing department to discuss research and
market trends.
The Ideal Candidate…
The ideal candidate will have experience as a Service Co-ordinator
or a comparable administrative background, along with the ability to think
creatively and analytically. Further to this, the ideal candidate will have;
- Experience and understanding of operations from a service or
trade-based working environment (Preferable).
- Exhibit strong organisational skills.
- Excellence interpersonal skills, developing professional
relationships and the ability to remain calm under pressure.
- Experience in using Database software and Microsoft Office
Suite.
- Proven ability in multi-tasking effectively.
About the Benefits…
The company is offering a salary of between $50,000-$60,000 plus
superannuation. They encourage their employees by providing on-going training
and support for future career development and have a supportive team
environment that ensures success; based on your commitment and dedication to
perform to the extent of your highest potential and calibre of expertise.
Apply Now…
If you are an experienced Service Co-ordinator and seeking a
reputable employer to further your career, then please apply and will be in
touch to discuss your application further.