Service Coordinator - Saskatoon

Open 58d

We have two positions available. wage based on experience and shift premiums will be applied
1 on our Afternoon shift 4 x 10s Mon - Thur 14:30- 01:00
1 on our weekend dayshift 3 x 12 Fri - sun 06:00 - 18:30
Essential Duties & responsibilities include
Document repairs provided from multiple sources ( EDVIR , walk ups/triage, email , technician findings , operations, maintenance software) and prioritize work accordingly
Maintain the local "facility Planner" spreadsheet outlining daily workflow
Prepare workorders in enrich and assign tasks as needed to technicians after repairs have been approved by the shop Supervisor and/or Service Manager
Ensure all tasks are completed in enrich with proper comments for each job line
Ensure warranty claims are opened for all warrantable parts and/or repairs
Work with parts Dept to ensure parts are in stock and/or ordered prior to equipment arriving for pm service and or repairs
Assist parts Dept in sourcing parts
Ensure parts cores are returned for proper credit
Close completed work orders after review
works with Outsourced Maintenance Coordinators to schedule equipment and ensures equipment gets to the required shop
Driver & Customer Relations

To preform this job successfully. the individual must be able to preform each essential duty satisfactorily . The requirements below are representative of the knowledge , skill, and/or ability required
Minimum 5 years in the service Operations
knowledge of the AS400
Good organizational skills
Good communication and decision making skills
Technical , mechanical and problem solving skills
Focused on cost analysis and cost reduction
focused on customer and driver satisfaction

What do we offer?

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