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SUZETTE INTERNATIONAL PTE. LTD.

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Service Crew - Cafe

Open 49d posting dated last month
This position is no longer accepting applications(closed Aug 6, 2026).

Retail Associate / Service Crew (Japanese Luxury Patisserie)

Join one of Japan’s most celebrated patisserie brands!

Henri Charpentier is a renowned Japanese premium patisserie with a history of creating elegant desserts loved across Japan and internationally. Known for our signature Financiers and exquisite French-inspired cakes, Henri Charpentier brings the finest Japanese craftsmanship and hospitality to Singapore.

With 8 outlets across Singapore — Great World City, Orchard Central, Paragon, VivoCity, Ngee Ann City (Takashimaya), 100AM, PLQ Mall, and Waterway Point — we are expanding and looking for passionate individuals to join our retail team.

If you enjoy interacting with customers, appreciate beautiful desserts, and want to be part of a premium Japanese brand, we would love to meet you.

Why Join Us

  • 5 working days per week

  • 40 working hours per week

  • Annual Leave starting from 12 days

  • AWS (13th month bonus) paid in January

  • Medical and dental benefits provided

  • Friendly and international working environment

  • Opportunity to grow with a growing premium dessert brand

Job Responsibilities

  • Assist the Shop Manager and Assistant Managers in ensuring smooth daily operations of the shop

  • Deliver excellent customer service and create a welcoming shopping experience for guests

  • Process customer orders accurately and ensure items are prepared and served promptly

  • Communicate effectively with service staff to maintain consistent service standards

  • Handle customer enquiries and feedback professionally

  • Maintain cleanliness, presentation, and organization of the shop and service areas

  • Assist in shop opening and closing procedures

  • Support shop events and promotional activities when required

Job Requirements

  • Experience in F&B or retail operations is an advantage (especially in premium or luxury brands)

  • Well-groomed with a professional appearance

  • Good communication and interpersonal skills

  • Customer-focused, proactive and able to work in a fast-paced environment

  • Positive attitude with strong initiative

  • Passionate about Japanese sweets culture and hospitality

  • Interest in contributing to the growth of the sweets industry in Singapore

If you are passionate about desserts and customer service, come and build your career with Henri Charpentier Singapore.

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