Service Crew (Customer Service & Operations)
Summary
Service crew member at a family karaoke operator in Singapore, handling customer service, food/drink orders, and maintaining cleanliness during day or night shifts.
We are family Karaoke operator with Five outlets in Singapore, we’re looking for full-time service crew who can work during either Day or Night shift.
RESPONSIBILITIES AND DUTIES
As a Service Crew, you will work with your Team Members to deliver a high-quality service experience that exceeds customer expectations:
Greeting customers and WE ARE HIRING!
Service Crew (Customer Service & Operations)
📍 Work Locations: Orchard Central | Plaza Singapura | Clarke Quay | Paya Lebar Quarter (PLQ) | Leisure Park Kallang
⭐ Join One of Singapore’s Fastest Growing Entertainment Brands
At KSTAR, we do more than just karaoke—we create unforgettable experiences.
Every day, thousands of guests celebrate birthdays, corporate events, gatherings and special occasions at our outlets across Singapore.
As we continue to expand, we’re looking for energetic, friendly and passionate individuals to grow together with us.
Whether you have experience or are just starting your career, we’ll provide the training and opportunities you need to succeed
💰 Salary & Benefits
💵 Competitive Salary (From $2600+)
🎁 $500 Sign-on Bonus (Terms & Conditions Apply)
💰 Daily Sales Incentives
🏆 Monthly Performance Bonus
🎉 Half-Yearly Performance Bonus
🚖 Transport Allowance
🏥 Medical Benefits
🎂 Birthday Red Packet
🎓 Comprehensive On-the-Job Training
📈 Fast Career Progression
🌟 Staff Recognition & Rewards
👨💼 What You’ll Do
As a Service Crew, you will:
⭐ Welcome and assist customers with a warm and friendly attitude
⭐ Handle walk-in, phone and WhatsApp reservations
⭐ Recommend room packages, promotions, food & beverage items
⭐ Operate the POS system and perform cashiering duties
⭐ Serve food and beverages efficiently
⭐ Ensure customer rooms and outlet facilities are clean and well-maintained
⭐ Deliver excellent customer service throughout every guest’s visit
⭐ Work closely with your teammates to ensure smooth daily operations
✅ We’re Looking For
✔ Positive attitude with a passion for customer service
✔ Friendly, energetic and enjoys interacting with people
✔ Good communication and interpersonal skills
✔ Able to work independently as well as in a team
✔ Willing to work weekends and public holidays
✔ Experience in F&B, Hospitality or Customer Service is an advantage
🎓 No experience? No problem!
Comprehensive training will be provided for the right candidate.
⏰ Working Hours
2 Rotating Shifts : 12:00 PM – 9:00 PM OR 6:00 PM – 3:00 AM
📅 5 Rest Days Every Month
Working schedule will be arranged according to operational requirements.
🚀 Career Progression
At KSTAR, we believe in recognising talent and promoting from within.
Service Crew
⬇
Captain
⬇
Supervisor
⬇
Assistant Outlet Manager
⬇
Outlet Manager
⬇
Area Manager
Outstanding performers will have excellent opportunities to grow into leadership positions as KSTAR continues to expand across Singapore.
❤️ Why Join KSTAR?
✨ Friendly & Supportive Team
✨ Young & Energetic Working Environment
✨ Performance-Based Rewards
✨ Career Growth Opportunities
✨ Stable Company with Expansion Plans
✨ Continuous Learning & Development
✨ Multiple Convenient Work Locations
✨ Work Hard, Have Fun & Grow Together
📲 Ready to Join Us?
Start your hospitality career with one of Singapore’s leading entertainment brands.
WhatsApp your resume to
📱 8825 8719
We look forward to welcoming you to the KSTAR Family!
- Serving customers
- Maintain cleanliness and housekeeping of work areas
- Ensure that guests received attention at all times
- Must be customer service oriented
- Greeting customers at the door
- Ensure cleanliness and hygiene of KTV and keeping the environment tidy at all times
- Able to perform duties like taking food and drink orders, deliver orders, clean room, cashiering and any other ad hoc duties from time to time
QUALIFICATIONS AND SKILLS
- Minimum Secondary level education
- Outgoing, presentable and service-oriented
- Cheerful, independent and self-motivated
- Able to work shifts, weekends and public holiday
- Candidates with relevant working experience in the Karaoke Or F&B industry
Why join us ?
- Attractive Gross Remuneration
- Various allowace such as:
- Transport Allowance
- Daily Sales Incentive
- Monthly Commission
- Full Attendence Incentive
- 13th Month AWS
- 5 Rest Day Per Month
Welcome Part-Time, rate between $12 - $14/per hour ! (Commiment 24 hours per week)
Full time Monthly Salary up to $3000