Service Crew
Summary
Daily guest-facing duties at a karaoke entertainment venue: handling reservations, serving food and drinks, operating POS systems, and basic tech support for karaoke equipment.
1. Provide a positive customer experience with fair, friendly, and courteous service.
2. Handle phone calls for reservations andenquiries.
3. Greet and direct guest to designated room.
4. Record orders, serve food and beverages.
5. Input orders into point-of-sales system.
6. Provide basic technical support (mic checks, karaoke system checks).
7. Maintain a safe and clean environment.
8. Ability to work unsupervised and producequality work.
9. Communicate effectively with team members and management.
10. Ensure neat and tidy appearance.
11. All other ad-hoc duties assigned by superior.