Service Crew

We are looking for a motivated and passionate Cafe Service Crew to join our team at The Living Cafe! If you enjoy working with coffee and leading a team in a vibrant, customer-focused environment, we would love to hear from you.

Job Responsibilities:

• Welcome and serve customers with a warm, friendly, and professional attitude.
• Take customer orders accurately using the POS system.
• Recommend menu items, daily specials, beverages, desserts, and retail products to enhance the customer experience.
• Serve food and beverages promptly while ensuring presentation standards are met.
• Prepare simple beverages including coffee, tea, smoothies, juices, and specialty drinks according to café recipes.
• Handle cashiering duties and process payments accurately.
• Maintain cleanliness and hygiene of the dining area, service stations, beverage bar, and restrooms.
• Clear, reset, and sanitize tables efficiently.
• Restock takeaway packaging, condiments, retail products, and service supplies throughout the shift.
• Assist with opening and closing duties, including daily cleaning checklists.
• Support inventory checks and minimize food wastage by following café procedures.
• Ensure all food safety, hygiene, and workplace safety standards are followed.
• Work closely with the kitchen and front-of-house team to ensure smooth daily operations.
• Handle customer enquiries and feedback professionally, escalating issues to the supervisor when necessary.
• Perform other operational duties assigned by the Outlet Manager.

Requirements:

• No Quota Available at the moment
• Barista experience is a plus, but not required
• Strong leadership and communication skills
• Ability to work in a fast-paced environment
• A passion for high-quality coffee and delivering excellent customer service
• Flexibility to work within operating hours (8:00 AM - 6:00 PM), including weekends and public holidays

We're Looking For Someone Who Is

• Passionate about delivering outstanding customer experiences.
• Reliable, punctual, and takes pride in their work.
• Proactive and willing to go the extra mile.
• Comfortable multitasking during busy service periods.
• A team player with a positive and can-do attitude.

Benefits:

• Staff meals
• Staff discounts on café dining and retail products
• Career growth and development opportunities
• Comprehensive on-the-job training
• Supportive and positive work environment
• Opportunity to be part of a team promoting healthy living

Work Location: In person