Service Delivery Director
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Service Delivery Director HCLTech Orlando, Florida, United States (On-site) Lead the strategy, planning, and execution of IT infrastructure service delivery across on-premises, cloud, and hybrid environments. Serve as an escalation point for critical infrastructure incidents; lead major incident response and post-incident reviews. Serve as the primary point of contact for infrastructure service delivery with business units, senior leadership, and IT leadership. Manage relationships with key inf…