Service Delivery Manager
Summary
Leads delivery of cybersecurity services at Andersen: runs pre-sales (scoping, SOWs, proposals for pentest, GRC, SOC), manages service delivery across international projects, and develops the security practice. Needs 3+ years in delivery management, outsourcing/MSP experience, technical background, and English.
Czym będziesz się zajmować?
Andersen is hiring a Service Delivery Manager to lead service delivery, optimize processes, and ensure effective collaboration across international software projects.
Kogo poszukujemy?
Responsibilities:
- Pre-selling Security.
- Delivering Security Services.
- Developing the Practice.
Must-haves:
- Experience of Delivery Management for 3+ years.
- Experience with pre-sales: scoping, SOWs, proposal input for security services (pentest, GRC, SOC).
- Familiarity with security service lines: penetration testing, phishing simulation, GRC audits, SOC operations.
- Ability to travel for client meetings and business development.
- Prior experience in outsourcing/MSP business models.
- Technical background.
Nice-to-haves:
- Experience managing service delivery for cybersecurity or MSSP practices.
- Familiarity with compliance frameworks (PCI DSS, GDPR, Cyber Essentials, ISO 27001).
- Technical security background.
Czego wymagamy?
Znajomości:
- Agile
- Scrum
- Security
- pre-sales
- Angielski
Jakie warunki i benefity otrzymasz?
- 19.3k–23.1k PLN brutto/m (Umowa o pracę)
- Umowa o pracę - Elastyczne godziny pracy (100%)
- Praca zdalna: Dowolnie
- Pakiet medyczny, Ubezpieczenie, Pakiet sportowy
- Kawa / Herbata
Kim jesteśmy?
Andersen – your global software development partner Andersen is a global software development company with over 18 years of experience supporting businesses worldwide in their digital transformation.
Headquartered in Poland, we operate development centers across Germany, the USA, the UK, Lithuania, Hungary, Kazakhstan, Georgia, Azerbaijan, Cyprus, and the UAE, enabling us to deliver high-impact solutions close to our customers. We offer end-to-end IT services — from custom software development, API integration, and system architecture to legacy modernization and long-term support. With deep technical expertise and a focus on business value, we build tailored, scalable, and secure digital products. Harnessing the power of AI, Machine Learning, Data Science, Big Data, and Visual Technologies, we create intelligent, future-ready solutions that support digital transformation and solve real-world business problems.
Recognized among the world’s Top 1,000 B2B service providers, Andersen has earned the trust of industry leaders. Our portfolio includes long-term partnerships with Siemens, S&P Global, Ryanair, IHS Markit, TUI, Johnson & Johnson, T-Systems, and many more. With a team of 3,700+ highly qualified experts in 16+ global locations, we have successfully delivered over 1,000 projects across industries such as Healthcare, FinTech, Logistic, Automotive,
Manufacturing, E-commerce, Multimedia & Entertainment and more. Driven by responsibility, client-focus, and commitment to results, Andersen is your reliable tech partner for building high-ROI, future-proof digital solutions — anywhere in the world.