Service Delivery Manager
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Summary
Leads delivery of managed cyber security and identity (IAM) services for enterprise clients at Insync Solutions, a specialist Australian consultancy based in Adelaide. Oversees SLAs, KPIs, escalations and resource planning while mentoring technical teams working with Microsoft, SailPoint, Okta, OpenText and Ping Identity.
Lead enterprise cyber & IAM service delivery, drive customer success, and shape operational excellence within a leading specialist consultancy. Own service delivery for leading enterprise Cyber Security and IAM clients Influence strategy, customer outcomes and operational performance Lead skilled technical teams across complex managed services About the Company Insync Solutions is a specialist Australian technology consultancy focused on Identity & Access Management (IAM), Cyber Security and Cl…