Service Delivery Manager – Onsite
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Summary
A first-line leadership role for a technical person stepping into management: you lead a small onsite ICT team at a Christian college in Greater Western Sydney, owning IT service delivery. Day to day involves ITIL-based incident/change/problem management, reporting, and hands-on work across Microsoft 365, Azure, networks and service desk operations.
What we’re looking for: We’re looking for an experienced technical person looking to step up into their first team lead/management role while still utilising technical skills in a hands on manner. This role is based onsite at a Christian College in the Greater Western Sydney area. In this role you will be responsible for managing a small onsite ICT technical team and maintaining a strong service delivery culture. Proven people leader with experience developing, mentoring, and motivating technic…