Service Delivery Manager
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Summary
Service Delivery Manager at proAV, a global audio visual integrator, based with the Egham team (London area). The role owns end-to-end delivery of contracted AV and event services to clients, ensuring agreed SLAs are met, maintaining high customer satisfaction, and driving continual service improvement.
ole Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Service Delivery Manager to be a key part of our Egham team, representing proAV, taking full responsibility for ensuring the successful delivery of contracted services to clients, meeting agreed SLAs, maintaining high levels of customer satisfaction, and driving continual service improvement. The role invo…