Service Delivery Manager
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Summary
R Systems is hiring a Service Delivery Manager/Lead to oversee the delivery, operational performance, and continuous improvement of enterprise IT infrastructure and cloud services. Day to day, the role centers on ITIL-based service management, AWS cloud, infrastructure operations, and incident/problem/change management in a hybrid Sacramento, CA position.
Job Title: Service Delivery Manager / Lead Location: Sacramento, CA - Hybrid Industry: Information Technology / Public Sector Technology Position Overview We are seeking an experienced Service Delivery Manager / Lead to oversee the delivery, operational performance, and continuous improvement of enterprise IT infrastructure and cloud services. The ideal candidate will have strong experience in IT Service Management (ITIL), AWS Cloud, infrastructure operations, incident/problem/change management…