Service Delivery Manager
Summary
Oversee third-party service delivery and operational governance for Rentokil Initial’s GDP ecosystem, handling incident escalation and supplier management.
hackajob is collaborating with Rentokil Initial to connect them with exceptional professionals for this role. Purpose of the role Service Delivery and Operational Governance: Provide operational oversight and governance of third-party service delivery across the GDP ecosystem. Incident and Escalation Management: Act as the internal escalation point for operational incidents and service-related issues. Commercial and Supplier Management: Ensure suppliers consistently deliver against agreed SLAs,…