Service Delivery Manager

Starbucks is seeking a Service Delivery Manager for Retail Infrastructure Vendor Management to oversee technology services that power our stores. In this role, you will manage external vendors supporting POS, network, and in-store systems, ensuring SLAs are met and incidents are resolved quickly. You will coordinate service delivery, optimize performance and costs, and drive continuous improvement. Partnering closely with operations, IT, and store leaders, you’ll support a reliable, scalable re…