Service Delivery Manager
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Summary
Sunnyfield Disability Services is hiring a Service Delivery Manager at Frenchs Forest (Sydney, NSW) to lead the transition from an external managed service provider to an in-house IT support model. Day to day, they build and lead a high-performing Service Desk that delivers reliable, customer-focused technology services across the organisation.
Looking for an opportunity to lead a major IT service transformation while making a meaningful difference? Join Sunnyfield as our Service Delivery Manager and play a pivotal role in establishing a high-performing in-house support model that delivers reliable and customer-focused technology services across the organisation. As we transition from an external Managed Service Provider (MSP) to an in-house model, you'll lead the development of a high-performing Service Desk, building capability, imp…