Service Delivery Manager
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Summary
Service Delivery Manager at an IT services firm in Ringwood, Hampshire (hybrid). As joint head of the Support Department, they lead and coach the support team, shape service delivery strategy, and drive outstanding customer service for clients.
Service Delivery Manager Location: Ringwood, Hampshire Hybrid home working (non-contractual) Salary: £50,000 – £55,000 Benefits Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will provide strong leadership, coaching, and direction to develop a high-performing team capable of delivering outstanding customer service. You will play a pivotal role in shaping service delivery strategy, strengthening cli…