Service Delivery Manager
Summary
Oversee post-delivery support and operational stability for digital services used by public-safety clients, coordinating with product and technical teams to meet user and operational needs.
Zaizi is seeking a Senior/Lead Service Delivery Manager to ensure the successful delivery, operational stability, and continual improvement of digital services for our Public Safety clients. Working closely with Product Managers, technical teams, and customer stakeholders, the Service Delivery Manager is responsible for ensuring that delivered products continue to meet user and operational needs. The role focuses on providing excellent post-delivery support, maintaining strong customer relation…