Service Delivery Specialist - Contract opportunity!

Salary: Competitive hourly rate + hybrid working

• 2 November 2026 - 31st March 2027 duration
• Auckland CBD with hybrid working
• Collaborative and engaged project environment

Due to increased business growth we are seeking an organised and customer-focused ICT Service Delivery Specialist to support the successful delivery of a large-scale networking project. Working closely with Project Managers, customers, internal teams and external vendors, you'll help coordinate project activities, schedule resources, track deliverables, and keep stakeholders informed every step of the way.

Key Responsibilities will include:

• Coordinate project schedules, migrations, and service activations.
• Track and maintain project deliverables and documentation.
• Provide regular updates to customers on project progress and timelines.
• Support Project Managers with project administration and reporting.
• Schedule internal resources to meet delivery commitments.
• Liaise with third-party vendors to coordinate installations and deployments.
• Manage project records within Salesforce, Jira, Confluence, or similar tools.

The ideal applicant will have the following experience:

• 2+ years' experience in service delivery, project coordination, or project administration within an ICT networking environment preferred.
• Strong organisational skills with the ability to manage multiple priorities.
• Sound understanding of ICT technologies, including networking, firewalls, switching and Wi-Fi.
• Experience with Salesforce, Jira, Confluence, or similar platforms.
• Excellent communication and stakeholder management skills.
• Proactive, detail-oriented and able to work independently.

Our client is ready to interview in the coming weeks with an early November start date. Please apply for a confidential discussion