Service Design Lead, U.S. Based Contact Center
Summary
Leads the design and optimization of service processes for a U.S.-based contact center supporting a membership organization.
Job Description Job Description Job Category: Contact Center Requisition Number: USBAS002039 Description Service Design Lead Join an award-winning, mission-driven team at Delta Defense - one of Newsweek’s Top 100 America’s Most Loved Workplaces. We provide Marketing, Operations and Customer Service for the U.S. Concealed Carry Association. The USCCA safeguards life, freedom, and finances for responsible American protectors. Learn more about the USCCA at https://www.usconcealedcarry.com/ Are you…