Service Design Specialist
Summary
Design human-centred services by conducting research, synthesizing insights, and creating artifacts to improve user experiences for organizations.
Purpose Contribute to the design of better services — applying human-centred research methods, synthesising insight, and creating artefacts that help organisations understand their users and improve the experiences they deliver. Orientation Support and lead service design activities at the project level; develop proficiency in the full service design toolkit; build confidence in facilitation and stakeholder engagement; grow your ability to connect research insight to design strategy. Expectatio…