Service Designer - Consultant
Summary
Designs and improves public/employee-facing systems by mapping user journeys, processes, and technology; collaborates with cross-functional teams to enhance service delivery and accessibility in government or organizational contexts.
Do you want to use service design to make systems simpler, fairer and more effective? Are you ready to work in a collaborative environment in a purpose-driven business where you can be part of a diverse practice of talented service designers who grow and learn from one another? As a Service Designer (Consultant) , you’ll connect people, processes and technology to improve how services are delivered, whether that’s helping citizens navigate essential forms or supporting employees with the tools …